Fire, Water, Mold Restoration & Remodeling
Fire Damage Restoration
A fire can lead to many damaging factors due to the conduct of smoke. You should always have a trained expert come and assess the damage to decide what was contaminated by the smoke, fire, heat and moisture within the building.
Water Damage Cleanup
In the unfortunate case that you encounter damage from a flood, it is critical to act as soon as possible with the flood cleanup. Water damage restoration is a very complex course of actions.
One of the greatest factors of preventing black mold is the humidity level. If you have high humidity in your geographical region you should always be cautious of hidden mold spores.
The first step to take for a flooded house is removing the water from the carpet and pad.Read more
Kwik Dry's Ten Commandments
Kwik Dry’s First Commandment - We specialize in the customer experience.
A company like ours might offer their customers "great service" but the customer could still have an awful experience. That's why we focus on a great customer experience. Most of our customers are suffering a terrible loss, either because of water or a fire. We never come with judgment for we know that bad things can happen to good people. Therefore, we focus on the overall customer experience, from beginning to end. We have been on a project where people have lost their priceless collection of baseball cards and unreplaceable photos and heirlooms. We’ve had customers lose their pets because of a fire and one customer that lost her brother and mother due to a house fire. So our passion is to hold their hand every step of the way through their crises.
Kwik Dry’s Second Commandment - During a crisis we never take any money upfront.
While in a crisis or an emergency, we do not make our clients pay upfront. Plus, we don’t wait for an insurance check to get started, we fund the project to get started right away.
Kwik Dry’s Third Commandment - Our contract has no fine print.
Plus, we never have our customers sign a contract under duress. Our contracts are written to protect our customers. Our contract states that our customer will pay us no money out of pocket except their deductible. It is our job to make sure they are insured, and their insurance will pay. We communicate very well with our customers, the adjusters, the city, and the city inspectors.
Kwik Dry’s Fourth Commandment - Nothing evasive until we know you're insured.
Until we know our customer is insured for the problem, we never do anything evasive (like major tear out and construction).
Kwik Dry’s Fifth Commandment - We never charge more than the insurance is willing to pay.
There's no money out of our customer’s pocket except their deductible.
Kwik Dry’s Sixth Commandment - If the problem is not worthy of a claim, we council the customer for free.
If the problem is not worthy of filing a claim, we counsel the customer not to file. That consultation if provided for free. For the work that is required, we refer to our contractors and we don’t charge our customers or contractors a referral fee.
Kwik Dry’s Seventh Commandment - We do not charge a profit on an upgrade.
If someone has carpet and wants to upgrade to hardwood floors, we allow them to use all their carpet allowance from the insurance company and then let them deal directly with our flooring contractors for their hardwood floor.
Kwik Dry’s Eighth Commandment - We only use contractors, not employees.
We value our contractors and want them to win. We create a three-way win. Our customers win because they have all their needs met through our team of experts. Our team wins because we take good care of them and want them to win. Kwik Dry wins because our customers and contractors love us and want to send us referrals.
Kwik Dry’s Ninth Commandment - We are a go between, between the insurance company and our customer, not the referee.
There is no need for a referee, after 16 years all the insurance companies we have worked for have all wanted to help their clients as much as we do. That’s why we are members of an insurance organization called, National Association for Insurance Agents and Financial Advisors (NAIFA). Insurance is a great industry.
Kwik Dry’s Tenth Commandment - Is for us to remember our first commandment.
We specialize in the customer experience. We realize even though we at Kwik Dry have handled thousands of claims in 16 years this is probably our customers first. We help them get temporary housing, get rented furniture, help them with food, cash, and transportation. We assist them to pick out their carpet and their paint. We help them turn a tragedy into a new home.
- Call 417-725-6978 and press one for emergencies for a live person or press two to leave a voicemail.
- We will help you determine if a claim should be filed or not. If a claim is needed, we will walk you through the process.
- We come out immediately.
- We invoice the insurance company.
- We use contractors instead of employees, giving us a whole team of experts to help you in your time of need. We will be able to restore and rebuild everything back from flooring, painting, plumbing, electrical, drywall and whatever else we need to reconstruct.
- If your project is an insurance claim, the only out of pocket money you will have to pay is your deductible.