1. Contact a water restoration specialist as soon as you realize you have a water problem. If you cannot conact your insurance agent, you still have the right to secure your house. You can contact us 24/7 at 882-6610.
2. During the winter, be sure to keep your heat turned on. This will prevent the freezing and potentially breaking of water pipes.
3. If your house is going to be vacant for multiple days (especially during the winter), it is best to turn your water supply off completely. Also be sure to drain all the pipes by running all the bath tubs and faucets.
4. If you have a sump pump, make sure it is operating correctly and has a battery backup. If you do not have a sump pump, contact a profesional to see if one is required. You can contact us anytime to see if a sump pump is required.
5. During the winter be sure to disconnect your outside hose from the faucet. Whenever you are ready to use the hose for the first time during the spring, make sure you have not had a pipe break. Some signs of a broken pipe would be low water pressure or sounds of flowing water. It’s never a bad idea to search inside, outside and underneath your house after turning the faucet on to search for standing water.
6. Keep all your non-replaceable valuables a few inches off the floor or stored in plastic tubs. This will protect them during the unfortunate times of a flood.